Hi there - Welcome to my free world
help: faqs
Our 10 most frequently asked questions

1. What is barablu?

barablu is your free world. It was the world's first company to offer free mobile-to-mobile calls and also gives you free calls from Mobile to PC, PC-to-PC and mobile to IP phone. In addition to free calls you also get free SMS (via instant messaging).
To get started with barablu, all you need to do is to download the barablu software. It's free to download, free to upgrade, and we even provide you with easy to follow, step-by-step instructions on how to install it on your phone or PC.
Remember to ask your friends to download barablu too and then you can talk to each other for free


2. If everything is free, how does barablu make money?

With barablu, your calls and instant messages are FREE, provided that both you and the person you are talking to are online and using either the barablu software or one of the compatible applications - Skype, Google Talk, Yahoo! and Msn.
If, however, you want to call a standard mobile or fixed line phone you will be charged our low barablu Out rates.
Other chargeable services include call forwarding and My Number. To see a full list of barablu services and applicable charges check out our rates page.


3. How do I get started using barablu?

All you need to do to get started saving with barablu is download the software from this website. It's free to download, free to upgrade, and we even provide you with easy to follow, step-by-step instructions on how to install it on your phone or PC.
If you are a first time user you will need to register and create a username and password before you can use barablu.


4. Where can I buy a headset?

If you are using barablu on your PC then you may require a special headset to make calls with your friends. You can purchase a good quality headset from any electrical retailer.

5. What is WiFi?

WiFi stands for Wireless Fidelity and is the popular term for a high-frequency wireless local area network (WLAN). That's tech-speak for wireless internet access, generally within a limited range of a transmission unit.
WiFi unshackles your laptop and lets you move about freely from room to room or street to street - surfing the net and making internet calls from home, office, cafes, and many other public places, You can also use it to make low cost calls from your WiFi compatible mobile phone.
Contact your home internet provider to find out more about getting WiFi at home. You will probably find that many places you visit are already WiFi enabled.

6. What is Instant Messaging (IM)?

Instant messaging, or chat, is a way of communicating in real time with your online contacts. You type and send a message and it will instantly be delivered to the desired contact. They write back, so do you, now you're chatting! All messages are displaying in a conversation window which shows both sides of the story.
barablu lets you exchange instant messages free of charge from your mobile or PC to all your online barablu, Skpye, Google Talk, Yahoo! and Windows Live contacts.

7. Can I send instant messages as well as make voice calls?

Yes, with barablu, in addition to being able to make voice and video calls, you can exchange instant messages, files, and photos.

8. Is there a minimum length for my password?

Your password should at least be 4-6 characters long.
If you have forgotten your password simply request your password here.

9. What if I forgot my username?

Unfortunately due to security reasons we can’t supply you a username associated with an email.
If you can’t remember your username, we advice that you open a new barablu account.


10. Will I get a paper bill at the end of the month with my call records and account balance?

No. If you would like to review your call records, payment history, and account balance you can log in to My Barablu and view and manage all your account information online, in real time, 24/7/365. You can also view your account information direct from the barablu client by clicking on Account Information.
If you need further help with barablu, please email us at info@barablu.com or report the problem.