Our 10 most frequently asked questions
1. What is barablu?
barablu is your free world. It was
the world's first company to offer free mobile-to-mobile calls and
also gives you free calls from Mobile to PC, PC-to-PC and mobile to
IP phone. In addition to free calls you also get free SMS (via
instant messaging).
To get started with barablu, all you
need to do is to download the barablu software. It's free to
download, free to upgrade, and we even provide you with easy to
follow, step-by-step instructions on how to install it on your
phone or PC.
Remember to ask your friends to
download barablu too and then you can talk to each other for
free
2. If everything is free, how
does barablu make money?
With barablu,
your calls and instant messages are FREE, provided that both you
and the person you are talking to are online and using either the
barablu software or one of the compatible applications - Skype,
Google Talk, Yahoo! MSN, ICQ AND AIM Instant Messenger.
If, however, you
want to call a standard mobile or fixed line phone you will be
charged our low barablu Out rates.
Other chargeable
services include call forwarding and My Number. To see a full list
of barablu services and applicable charges check out our rates page.
3. How do I get started using
barablu?
All you need to do to get started saving with barablu is
download the software from this website. It's free to download,
free to upgrade, and we even provide you with easy to follow,
step-by-step instructions on how to install it on your phone or
PC.
If you are a first time user you will need to register and
create a username and password before you can use barablu.
4. Where can I buy a
headset?
If you are using barablu on your PC
then you may require a special headset to make calls with your
friends. You can purchase a good quality headset from any
electrical retailer.
5. What is WiFi?
WiFi stands for Wireless Fidelity
and is the popular term for a high-frequency wireless local area
network (WLAN). That's tech-speak for wireless internet access,
generally within a limited range of a transmission unit.
WiFi unshackles your laptop and lets
you move about freely from room to room or street to street -
surfing the net and making internet calls from home, office, cafes,
and many other public places, You can also use it to make low cost
calls from your WiFi compatible mobile phone.
Contact your home internet provider
to find out more about getting WiFi at home. You will probably find
that many places you visit are already WiFi enabled.
6. What is Instant Messaging
(IM)?
Instant messaging, or chat, is a way of communicating in real time
with your online contacts. You type and send a message and it will
instantly be delivered to the desired contact. They write back, so
do you, now you're chatting! All messages are displaying in a
conversation window which shows both sides of the story.
barablu lets you
exchange instant messages free of charge from your mobile or PC to
all your online barablu, Skype, Google Talk, Yahoo! and Windows
Live contacts.
7. Can I send instant messages as
well as make voice calls?
Yes, with barablu, in addition to
being able to make voice and video calls, you can exchange instant
messages, files, and photos.
8. Is there a minimum length for
my password?
Your password should at least be 6
characters long.
If you have forgotten your password
simply request your password here.
9. What if I forgot my username
or password?
If you forgot your username or
password you should go to our Login Retrieval page.
Enter your details and your secret
Security Answer and we will send you your login details.
10. Will I get a paper bill at
the end of the month with my call records and account balance?
No. If you would like to review your
call records, payment history, and account balance you can log in
to My Barablu Account and view and manage all your account
information online, in real time, 24/7/365. You can also view your
account information direct from the barablu client by clicking on
Account Information.