Java

 

1. How do I download barablu for my mobile?

 

Simply go to www.barablu.com, register with barablu to get a username and password, select the handset and enter your mobile number. We will send you a SMS with a link, which you can open to download the software.

 

2. What should I do if I don’t receive the SMS link?

 

If you don’t receive the SMS, you can try once more to download and if you still haven’t received the SMS, contact our support team on: support@barablu.com

 

3. How do I get online from my phone?

 

Simply select Go online.

 

4. Can I make calls to my barablu contacts?

 

Yes. You can make calls to your barablu contacts but we will have to route you through a local access number. Note that we do not have access numbers in all countries.

 

5. In which countries can I make Java calls?

 

We have local access numbers in Austria, Belgium, Denmark, France, Italy, Netherlands, Norway, Spain, Sweden, and UK. If you live in one of these countries then you can use Java to make calls.

You can also make clals from any other country but then your service provider is likely to charge you for an international call.

 

6. How am I charged when making a call?

 

barablu will only charge you when you make ‘barablu out calls’. However, all initiated calls need to be routed through our local access number, so your operator will charge you at your local rate to connect to this number.

 

7. Will I get charged when receiving calls?

 

No! Neither your operator or barablu will charge you when you receive calls from other barablu users.

 

8. Why do I need to enter my mobile number in the barablu profile?

 

You need to enter your number because you will use your SIM to make local call to our access number. You will also need it to receive calls since incoming calls will be coming to your SIM number - Not your barablu number.

 

9. Can I receive calls if I have not entered my mobile number in the barablu profile?

 

No! You cannot make use of any call functions unless you enter your number in the profile.

 

10. How do I use the chat feature?

 

Click on the highlighted contact, go to Options and select chat. A window will open where you can type a message and send to the other contact. You can also chat to your buddies on Skype®, MSN® Messenger, Google Talk™, Yahoo!™, AIM® and ICQ® accounts by importing their contacts into your barablu account.

 

11. Can I add another user to a normal chat?

 

No. If you want to chat to more than 1 person you need to use the Group chat feature.

 

12. How do I send a SMS?

 

To send SMS, you first need to verify your mobile number. When you select the SMS icon, a box will pop up asking you to verify a number. Select the ‘verify mobile number’ link and follow the instructions. Alternatively you can access you SMS settings from Tools / Options / SMS. After verifying your number, select SMS, create new, enter the destination number and message and send.

 

13. How do I use Group Chat?

 

You need to invite your contacts to start a group chat. Go to Options / Features / Group chat. Select the contacts you want to invite for the group chat.

 

14. Can I add more users, during the group chat?

 

Yes, you just need to go the Options and select Add new user.

 

15. Can I share photos/files with my barablu contacts?

 

Yes, you can send files by going to Options / Send file and choose the file which you want to send.

 

16. How do I export photos?

 

You can export all your photos that are on your mobile phone, by selecting Export Photo and mark the photos which you want to export.

 

17. How do I add credit to my barablu account from my mobile?

 

To add credit to your account from your mobile you need to have a voucher number, which at the moment is only available in the UK. Go to Account Settings and choose Top up.

 

18. How do I top up my account?

 

To top up your account, go to the barablu website and login into your account. And choose the Add Credit option.

 

19. How do I check my balance?

 

You can view your balance at anytime by selecting the My Account option from the dialer. You can also log in to the website to view your balance.

 

20. How do I import my contacts?

 

To import your contacts from Skype®, MSN® Messenger, Google Talk™, Yahoo!™, AIM® and ICQ®, go to Options / Import contacts. Select the account you wish to import and enter the username and password of that account. Your contacts will be displayed on the contact list.

 

21. Can I have Skype®, MSN® Messenger, Google Talk™, Yahoo!™, AIM® and ICQ® contacts imported at the same time?

 

Yes. You can have all your accounts imported.

 

22. Can I make video calls from the mobile?

 

No. At the moment there is no video call feature.

 

23. Can I export my phonebook contacts to barablu?

 

Yes. go to Options / Export phonebook contacts. Your contacts will be exported to your contact list on barablu and you can also access them, by using barablu on your PC.

 

24. Can I add contacts?

 

Yes. Go to Contact Settings / Search contact, and add your friend’s username. Click on Options and then Search. A list of usernames will appear, from which you can select your contact.