
barablu Terms &
Conditions
Introduction
These Terms and Conditions ("TCs") constitute the full terms
and conditions that apply to the agreement between You and barablu
Limited, an English registered company with its registered address
at 54 Marsh Wall, London E14 9TP (Registration number 05506630),
and supersede and replace any prior written or oral terms. Where
any term specific to an Additional Service conflicts with any other
term herein the term that is specific to that Additional Service
shall prevail.
1. Definitions
1.1 "Additional Service" means any service that You chose to
subscribe to in addition to the barablu Service and includes my
number and barablu Out .
1.2 "barablu Account" means the account that We set up for You
when We agree to provide You with the Service.
1.3 "barablu Credit" means credit that You may purchase from
time to time which is added to Your barablu Account but which has
no monetary value other than when used to pay for goods and/or
services provided by Us. barablu credit is expressed in UK pounds
sterling ("GBP").
1.4 "my number" means the ability for a third party to call
You, from a traditional fixed or mobile telephone, when You are
using the barablu Service.
1.5 "barablu Out " means the ability for You to make calls
using the barablu Service to traditional fixed or mobile
telephones.
1.6 "barablu Service" means the ability to make and receive
calls using a Wi-Fi enabled mobile phone ("Mobile"), personal
computer ("PC") or personal data assistant ("PDA"), whether
directly or through the use of a peripheral device connected to a
PC or PDA, where the Mobile, PC, PDA or connected peripheral device
fulfil the necessary technical requirements.
1.7 "Billing Month" means, the period of time commencing on the
date on which We provide You with the means to access the Service
and concluding on the day before that day in the following
month.
1.8 "my number" means a telephone number We provide to You
which, when a call is made to Your my number, automatically
connects that call to You when You are using the barablu
Service.
1.9 "Service" means the barablu Service and any Additional
Service that You subscribe to.
1.10 "Software" means the software provided by Us to You that
is required to be installed before You are able to use the
Service.
1.11 "Subscriber" means a party other than You who subscribes
to the Basic Service.
1.12 "Vectone", "Our", "Us", and "We" means Vectone Services
Ltd, an English registered company with its registered address at
58 Marsh Wall, London E14 9TP.
1.13 "You" and "Your" means the person with whom We enter into
this agreement with.
2. Right to Cancel
2.1 Under the Distance Selling Regulations (2000) in the United
Kingdom , You have the right to cancel the agreement until the end
of the 14 th working day after the date on which the agreement was
formed.
2.2 WHERE YOU AGREE TO RECEIVE THE SERVICE BEFORE YOUR RIGHT TO
CANCEL EXPIRES YOU LOSE YOUR RIGHT TO CANCEL THE AGREEMENT.
2.3 Where You choose not to receive the Service until after the
end of Your right to cancel We will not provide the Service until
after Your right to cancel expires.
2.4 Where You retain the right to cancel and want to cancel the
agreement during Your right to cancel You must write to Us,
ensuring that Your letter reaches Us before the expiry of Your
right to cancel, to tell Us that You want to cancel the
Agreement.
2.5 Where You retain the right to cancel and give Us notice
that You want to cancel during Your right to cancel We agree to
return any payment made by You within 30 days of the date on which
We receive Your notice.
3. When and
How the agreement is formed
3.1 When You contact Us to place an order for the Service, You
are making an offer to Us that is open and capable of
acceptance.
3.2 You agree that We have no obligation to accept Your offer
and that We may refuse any offer You make for any reason.
3.3 We accept Your offer to purchase the Service when We
provide You with the means of using the Service.
4. What happens once the
agreement is formed
4.1 You may purchase barablu Credit using any payment method
that We expressly offer at the time of Your purchase and may make
such purchases in any currency.
4.2 Where You make your purchase in a currency other than GBP
We may, in our sole discretion, deduct a handling fee of up to 2%
of the purchase price.
4.3 We may impose limits on the amount of barablu Credit that
can be purchased and where We impose such limits these will be
stated on Our website, www.barablu.com.
4.4 We may limit or amend the payment methods We accept at any
time and without any prior notice to You.
4.5 barablu Credit will be applied to Your barablu Account when
We receive the Your payment accordingly, depending on the method
You use, it may take one or more days for barablu Credit to be
applied to Your barablu Account.
4.6 barablu Credit is non-refundable and expires
180 days after the day on which it is credited to Your barablu
Account. We may send reminders to You prior to the expiry of Your
barablu, but We are not obliged to do so and it is Your
responisiblity to ensure that You use your Barablu Credit before
the expiry date.
5. Safeguarding Your barablu
Account and Services
5.1 You agree that You are solely responsible for any calls
made using Your user ID and password and for any transactions that
take place on Your barablu Account and that You are solely
responsible for ensuring the confidentiality of these.
5.2 You may change Your password / PIN at any time online at
www.barablu.com.
5.3 You agree to inform Us of any unauthorised use of Your
barablu Account within 24 hours of Your discovery of such
unauthorised use by emailing Us at info@barablu.com.
5.4 You agree to indemnify Us against any and all claims and
demands, costs, including legal fees, and other expenses incurred
by Us made by any third party in respect of any unauthorised use of
Your user ID, password / PIN and/or Your barablu Credit and/or
barablu Account where You do not comply with paragraph 5.3
above.
6. Your Responsibilities
6.1 You agree that You are wholly responsible for the content
of Your use of the Service and agree not to transmit any material
which is illegal, unlawful, improper or which violates or infringes
the rights of any third party.
6.2 You agree not to attempt to gain, or permit or allow
actively or inactively to permit any third party to attempt to
gain, unauthorised access to the Service or to use the Service to
access the internet.
6.3 You agree not to resell the Service and/or any part
thereof, nor to assign, licence or transfer Your rights in the
Service or in Your barablu Credit.
6.4 You agree to indemnify Us against any claim or demand
arising out of, or due to, Your use of the Service.
7. Voicemail
7.1 As part of the Service, We provide You with a voicemail
facility.
7.2 This facility is made available where You are offline but a
third party attempts to telephone You and is free of charge but is
subject to the limitations as stated on Our website at
www.barablu.com.
We may amend the limitations from time to time at Our sole
discretion and any such amendments will be notified to You by Our
stating that amendment, or the result of that amendment, on Our
website at http://www.barablu.com/.
8. Suspension and
Termination
8.1 We may terminate this agreement or suspend the Service, or
any part thereof, at any time where We determine that You are in
breach of these TCs, have acted inconsistently with the spirit of
these TCs, have violated Our rights, or the rights of any third
party, where We suspect fraud or where We are obliged by any lawful
court, regulator or other authority to terminate this
agreement.
8.2 We may also terminate this agreement where Your barablu
Account has been dormant for a period of at least 6 months.
9. Refunds
9.1 With the exception of the right granted to You by virtue of
paragraph 11.1(f) hereunder, We are under no obligation to provide
You with a refund.
9.2 Where You believe You should be refunded You must write to
Us at info@barablu.com detailing the reasons why You believe You
should be refunded and providing any evidence You believe is
relevant to Your request. 9.3 We will consider any request for a
refund on a case by case basis and if we decide to refund You all,
or part of the amount, You claim, We will credit Your barablu
Account.
10. Miscellaneous
10.1 In order to use the Service and any Additional Service,
You are required to have and/or have access to a suitable Mobile
(Wi-Fi enabled),PC , PDA or IP phone which is connected to the
Internet or which is capable of being connected to the
Internet.
10.2 The Service is not designed to replace traditional
telephony but to operate in conjunction with such traditional
telephony. Accordingly You may not be able to call certain numbers
that You call using traditional telephony such as the emergency
services or international directory enquiries. Accordingly, We
suggest that You do not use the Service to call such numbers and
You agree that We will not be liable for the consequences of Your
being unable to call those numbers using the Service.
10.3 As the Service, or part thereof, is provided in part over
the Internet and through the networks of third parties, We are
unable to guarantee either the quality of any call or that any call
that is placed using the Service will be connected or that, once
connected, the connection will remain until that call is
terminated.
10.4 We do not provide, nor are We obliged to provide You with,
access to the Internet or traditional fixed and/or mobile telephone
services and all rates and charges are exclusive of any costs You
may be liable to pay to a third party for such access or
services.
10.5 Vectone may transfer or assign its rights or obligations
under the agreement at any time. You are not permitted to transfer
or assign Your rights or obligations under the agreement at any
time.
10.6 This agreement is governed by the laws of England and
Wales and both You and We agree to be subject to the exclusive
jurisdiction of the courts of England and Wales unless You are
resident in the European Union in which case You and We agree to
the non-exclusive jurisdiction of the courts of England and Wales .
Where We enter into an agreement with you that is subject to these
terms and conditions, you agree that the language of this agreement
is English.
10.7 A finding that any provision of these TCs is, or has
become, invalid, illegal or unenforceable in any respect under
applicable law shall not affect or impair the validity, legality or
enforceability of any other provisions of these TCs.
10.8 Failure by any party, at any time, to enforce any of the
terms of this agreement shall neither be construed as a waiver of
any right or remedy nor shall in any way affect the validity of
this agreement, or any part thereof, and no waiver of a breach of
this agreement shall constitute a waiver of any subsequent
breach.
10.9 The section headings in these TCs are for convenience only
and have no legal or contractual effect.
10.10 Nothing in these TCs confers, or is intended to benefit
any third party or to confer any right on any third party to
enforce any term of this agreement.
10.11 We may amend these TCs at any time. Any amendment to
these TCs that has a negative effect on You shall be notified to
You and if You do not accept the amendment You shall be entitled to
terminate this agreement.
11. Terms and Conditions specific
to Additional Services
11.1 my number
(a) In order for my number to function you are required to
subscribe to and pay for Your my number, although You may subscribe
to more than one my number at a time.
(b) The minimum subscription period for a my number is 12 month
and is payable in advance and You will not be able to subscribe to
an additional My Number until payment for the preceding my number
or my numbers has been received in full.
(c) Except where 11.1(f) applies Your subscription is
non-refundable.
(d) Your my number may be in any country for which We offer my
numbers.
(e) We may change one or more of Your my numbers at any time on
giving You 7 days notice. Where We make such a change, You may
accept the new my number or decline it.
(f) Where We change one or more of Your my numbers during a
period for which You have already paid for Your my number or my
numbers, and You decline that change or those changes, Your
subscription to barablu In will terminate and We will credit Your
barablu Account with barablu Credit of a pro rated amount in
respect of the paid for period that remains after the date on which
Your subscription to barablu In terminates.
(g) my number also entitles You to arrange for call forwarding
to any traditional fixed or mobile telephone number. Where You
choose to arrange call forwarding to any traditional fixed or
mobile telephone number You will be liable to pay the equivalent
barablu Out charge for that call forwarding and as such can only
take advantage of this facility where Your barablu Account is in
credit.
11.2 barablu Out
(a) In order to be able to make a telephone call to a
traditional fixed or mobile telephone numbers Your barablu Account
must be in credit and there must be sufficient credit to make that
telephone call.
(b) When You make a telephone call using barablu Out , You
barablu Account will be debited by the amount due in accordance
with the applicable rate at the time that You made that call.
(c) Rates are variable and We advise You to check the
applicable rate at www.barablu.com before You make a call.
Terms and Conditions of barablu.com
Website
Use of this site is provided by barablu Limited subject to the
following Terms and Conditions:
This website is owned and operated by barablu Limited ("We,"
"Us," "Our"), an English registered company with its registered
address at 54 Marsh Wall, London E14 9TP (Registration number
05506630) for your personal viewing and use. Access and use by you
of this website indicates your agreement to these Terms and
Conditions
Privacy
1. Any personal information you supply to Us when you use this
Web site will be used in accordance with Our Privacy Policy
http://www.barablu.com/company/privacy.aspx
Intellectual Property Rights
2. All trade marks, copyright, database rights and other
intellectual property rights in the materials on this Web site (as
well as the organisation and layout of this Web site) together with
the underlying software code are owned either directly by Us or by
Our licensors.
3. Without Our prior written permission, you may not copy,
modify, alter, publish, broadcast, distribute, sell or transfer any
material on this Web site or the underlying software code whether
in whole or in part. However, the contents of this Web site may be
downloaded, printed or copied for your personal non-commercial
use.
Authorised Use of Website
The User warrants that in its use of the Web Site it
shall:
(a) use the Web Site only for lawful purposes, and in a manner
which does not infringe the rights of, or restrict or inhibit the
use of the Web Site by any third party;
(b) not engage in any conduct which is unlawful;
(c) not interfere electronically or manually with the operation
or functionality of this Web site
(d) deface, alter or interfere with the appearance of this Web
site or the underlying software code;
(e) not upload, post, transmit or distribute any material or
information which contains a computer virus, or other code, files
or programs intended or having for effect to disrupt or otherwise
adversely affect the operation of the Web Site or of other Users'
computer systems. We are entitled to remove any material or
restrict or terminate your access to the Web Site in the even that
any of the above warranties are breached.
Limitation Of Liability
4. In no event
will We be liable for any direct, indirect, special or
consequential losses or damages of whatsoever kind arising out of
access to, or the use of this Web site or any information contained
in it, including loss of profit and the like whether or not in the
contemplation of the parties, whether based on breach of contract,
tort (including negligence), product liability or otherwise, even
if advised of the possibility of such damages.
5. Nothing in
these Terms and Conditions shall exclude or limit Our liability for
death or personal injury caused by negligence.
Changes
6. We may make changes to this website at any time without
notice. We may also modify these Terms and Conditions at any time,
and such modification shall be effective immediately upon posting
of the modified Terms and Conditions on this Web site.
7. By continuing to use this Web site, you are deemed to accept
the changes and/or the modified Terms and Conditions.
Miscellaneous
8. A finding that any provision of these Terms and Conditions
is, or has become, invalid, illegal or unenforceable in any respect
under applicable law shall not affect or impair the validity,
legality or enforceability of any other provisions of these Terms
and Conditions.
9. The section headings in these Terms and Conditions are for
convenience only and have no legal or contractual effect.
10. Nothing in these Terms and Conditions confers, or is
intended to benefit any third party or to confer any right on any
third party to enforce any term of this agreement.
11. These terms and conditions are subject to the laws of
England and Wales and the exclusive jurisdiction, excepting other
member states of the EU, of the courts of England and Wales.
Termination
12. If you do not accept these terms and conditions in full,
you do not have permission to access the Contents of the Web Site
and therefore should cease using the Web Site immediately.
13. We reserve the right to terminate the provision of the web
site or restrict your access to the web site without any prior
notice to you for any reason whatsoever, including where we
consider that you are acting in breach of the Terms.
Any registered trademarks or other marks not belonging to
Barablu that appear on this site or are referred to or can be seen
in Barablu marketing material remain the sole property of their
registered owners and barablu asserts no rights over any such
marks.